How to find us

Since 2013 CIS is located in the ground floor of the DKRZ Building, Bundesstraße 45a.

Postal address:

CIS - Central IT Services

Max-Planck-Institute for Meteorology

GZ Room 103

Bundesstr. 53

D-20146 Hamburg, Germany


  • help-it@we dont want
  • Room: d0017 (DKRZ building, ground floor, Bundesstr. 45a, 20146 Hamburg)
  • Phone: +49-40-41173-361 (Max-Planck Support)
  • Phone: +49-40-42838-6661 (Hamburg University Support)
  • fax: +49-40-41173-356

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The User Help Desk answers questions and provides support from first up to third level support for all services listed on our Support page.
IT training courses (on applications, programming, OSs etc.) are organised by CIS on demand and by opportunity. To find detailed support informations go to our support page>>


We provide High Performance Computing ressources here at the ZMAW. To get an Overview of our Computing, Storage and Batch processing range of ressource go to our compute page >>


CIS provides software for all ZMAW users. We provide central software (/client/bin) under Unix and also Windows Software packages. To find a Detailed list of Software and Documentation go to our software page >>



We have several conference rooms equipped with fixed video projectors. For a list of rooms with fixed video projectors, other multimedia devices and a computer course room please have a look to our hardware page >>

Help Desk office hours

Monday - Friday:

09:30 am - 11:45 am

12:45 pm - 17:00 pm